Original Article
Mothers’ Satisfaction with Hospital Care in Children
Author(s):
Reza Haj Esfandiari and Ali Arjmand Shabestari*
Introduction: Patient satisfaction has been considered as a reliable tool for assessing the quality of care performed in recent decades. In the health care system, parents are considered as supporter of the children; therefore, they represent the patient’s views. The aim of this study was to determine the satisfaction of mothers of hospitalized children in the pediatric ward.
Materials and Methods: This cross-sectional descriptive study was performed using a Children’s Family Satisfaction Questionnaire (PFSQ) by which 600 mothers were interviewed in different pediatric wards of Amir Kabir Hospital in Arak in 2015. Data were analyzed using SPSS software and descriptive statistics.
Results: The mean age of mothers was determined as 29.45 and the mean age of children was 3.14. In the area of medical care, nu.. Read More»
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