AMHSR

Taghreed Justinia

College of Public Health and Health Informatics, PO Box 9515, 21423, Jeddah, Saudi Arabia

Publications

  • Original Article   
    Patients Online Registration System: Feasibility and Perceptions
    Author(s): Ftoon H Kedwan and Taghreed Justinia*

    Aim: This study attempts to measure patient and Registration and Admission (R&A) staff satisfaction levels towards the Traditional Queuing Method (TQM) in comparison with a proposed Online Registration System (ORS). This study also investigates patients’ perceptions of the ORS and the feasibility and acceptance of the R&A staff in a healthcare organization. Materials and Methods: A stratified random sampling technique was used to distribute 385 questionnaires among outpatients registration area to gather indicating information and perspectives. Additionally, eleven face-to-face semi-structured interviews with front line hospital workers in the R&A department were conducted using a thematic content analysis approach to analyze the contents and produce results. In order for the researcher to have a direct u.. Read More»

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